Shipping & Returns
Shipping Policy
Orders within the United States over $75 qualify for complimentary shipping. Delivery timing may vary depending on product availability and destination.
Return Window
Eligible exchange or return requests may be made within seven days of delivery. Products should remain unused and be returned in appropriate condition.
Packaging
Basic gift-ready packaging is available as part of the standard order experience.
Support Contact
For order support or return-related questions, please contact sales@joolhome.com.